Accessibility Statement Gemcom

The Directorate-General of the Immigration Office, FPS Home Affairs, is committed to making this website accessible in accordance with the following legislation: the Law of 19 July 2018 on the accessibility of websites and mobile applications of public sector bodies.

This accessibility statement applies to:

Level of compliance

This website is partially compliant due to the non-compliances and exemptions listed below.

Preparation of this statement

An external accessibility audit was carried out  (BOSA Accessibility Check)

. This audit was a simplified analysis. You can consult the report here:

 

Non-accessible content

Some technical errors still need to be corrected.

The information and user interface components are not always presented in a way that allows users to perceive them properly.

  • Some links are not clearly distinguishable.
  • Some elements lack sufficient contrast.

Proposed alternatives

For the non-accessible elements, we do not always have an alternative available.

Contact information

If you have any questions or feedback regarding the accessibility of our website, please contact us via Contact

For complaints related to the services of the Immigration Office, visit this link .

If you are not satisfied with the response you received from FPS Home Affairs, contact the Federal Ombudsman:

Federal Ombudsman
Rue de Louvain 48 boîte 6
1000 Brussels

E-mail : contact [at] mediateurfederal.be

Website : Federal Ombudsman

Improvement plan

The majority of the content is accessible. We are working to make some aspects of navigation even easier to use for everyone.

This statement was prepared on 15/04/2025.
The last review of the statement took place on 04/07/2025.

Based on the results of this audit, we will address accessibility issues step by step.